How to set up Multi-factor Authentication once it has been activated.

Setting up the Microsoft Authenticator App on your device

Once Multi-factor Authentication has been activated by your organisations admins, you will need to link it to the Microsoft Authenticator App to be able to continue logging in and using your email account. Please find the instruction in the document below or we have recorded a video explaining the process if you prefer to watch than read.

Find the Microsoft Authenticator App for iOS or Android at the below links:

 

Adding emails to the Outlook App on Android when you have MFA. Skip to 1:10 if you are trying to sign in and the "Approve' pop up did not appear.

Adding your Email to Outlook for Android

This video goes through adding your email account to Outlook for Android.

Adding Email to the native Android/Samsung Mail App with MFA

Adding your Email to the Android/Samsung Email App

This video goes through adding your email to the native Samsung/Android Email app that comes with the phone.

 
 

Adding emails to Outlook for iOS with MFA enabled

Adding your Email to Outlook for iOS

This video goes through adding your email account to Outlook for iOS.

Adding Emails to Apple Mail on your iOS Device

Adding your Email to Apple Mail

This video goes through adding your email to the native Apple Mail app that comes with the iOS device.